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By Annonciata Byukusenge
Women who receive excellent care from a nurse during childbirth often feel a profound mix of gratitude, relief, empowerment, comfort, connection, respect, and joy. These emotions are a testimony to the invaluable role that nurses play in supporting women through one of the most significant moments of their lives. This has happened at Kigina Health Center, Kirehe district as mothers say.
A mother named Mutoni in this story, wakes up at five in the morning every day. Her main activity consists of farming in a small 5-hectare farm located at Mareba cell, Nyarubuye sector, a remote rural village in the Kirehe district in Eastern Rwanda.
The 30-year-old mother never envisioned that she could receive poor service from nurses when she gave birth for the first time.
She said, “I gave birth to my first borne at Nyarutunga Health Centre, this is my second time. Nyarutunga gave me poor services no pregnant woman I could advise to go to Nyarutunga. The other patients may be given the best service, but the pregnant women receive the worst service according to my observations.”
She added that they feel an overwhelming sense of gratitude towards the nurse for their compassion, skill, and dedication throughout the birthing process. The nurse’s physical and emotional support is invaluable, and the women are deeply thankful for it.
“For this time, I appreciate the services provided by Kigina Health Center nurses. I came here before yesterday and yesterday at 4 PM I gave birth safely. Nurses take care of me with my baby. We are healthy. From cleaners to the high authority in Kigina Health Center, they have enough skills in customer care. “
In an interview with Forefront Magazine, the Director of Kigina Health Center, Mr. Mutagoma Imrani, said that providing good services is their priority because Kigina community has been waiting for a long time for health services to reach them, considering it as a real threat to a person’s life.
“Except in the health sector, anywhere else you go and you need services and they receive you badly and do not help you as you expected, it would not make you happy. The field of medicine is that when you provide good services to a person/patient, the hope of recovery increases, and the severity of the disease decreases. When a doctor or a nurse provides poor services, it affects the patient because some may even float away and have a mild illness. It’s all because people’s emotions don’t react the same way.”
Kigina Health Center offers 19 services, some of which are the Pediatery Development Clinic (PDC), Maternity, Prenatal services, Vaccination, Nutrition, Urgency, Laboratory…
Kigina Health Center also has materials supporting pregnant women with disability.
About the donor who helped Kirehe district to provide a Kigina health center to the community, Mr. Mutagoma said that this health center was constructed with the support of Rusumo Hydropower Falls Project through the Nile Equatorial Lakes Subsidiary Action Program (NELSAP).
Rusumo Project established the $15M Local Area Development Plan to enhance regional social economic development in Busoni and Giteranyi Communes, Ngara District, and Kirehe and Ngoma Districts. Each district identified priority investments: access to water and roads, schools, and health centers.
These countries are also part of the 11 countries of the Nile Basin, namely Burundi, DR Congo, Egypt, Ethiopia, Eritrea, Kenya, Rwanda, South Sudan, Sudan, Tanzania, and Uganda.
